Clever Patient Care Coordinator
Running a successful medical or wellness practice means juggling exceptional patient care with complex administrative tasks such as prior authorizations, intricate scheduling, and accurate billing. When these administrative burdens pull your valuable clinical staff away from patient needs, practice growth suffers.
That’s where The Clever Catalyst comes in. We offer dedicated Patient Care Coordinator Services explicitly designed for the healthcare sector. We are your remote administrative experts, operating with the security and compliance required to handle Protected Health Information (PHI).
We are more than just a typical Virtual Assistant; we are fully trained in HIPAA protocols, ensuring seamless and secure support that directly impacts your patient satisfaction, operational efficiency, and revenue cycle.
Wait, aren’t you a marketing company?
The short answer is: We sure as heck are! We are a full-stack marketing company... and those two things are as far removed from one another as you might believe.
Because the thing is, when you're in private practice, you are also running a small business. And that, my friend, is our jam! We love small business. We are here for small business. And more than that we love being here for small business.
Running a medical or wellness practice requires two core functions: exceptional patient care and smart business operations (including marketing).
This often creates a huge juggling act. You are dedicated to providing top-notch clinical care, but you are inundated with endless administrative tasks and the need to maintain a professional digital presence. From managing appointments, patient records, and billing, to ensuring your social media and email marketing remain 100% HIPAA compliant, the workload can feel overwhelming.
We introduced our specialized Patient Care Coordinator (PCC) Services because we recognized this gap: private practices need expert administrative help that also understands the complexities of marketing within a regulated industry.
Our Specialized Patient Care Coordinator (PCC) Services…
…are designed to support small businesses and private practices by handling the critical administrative tasks that keep operations running smoothly and securely.
We are more than just a typical Private Practice Virtual Assistant; we serve as your dedicated Patient Care Coordinator. Our 100% HIPAA-Compliant team and secure systems ensure that all administrative tasks, from patient scheduling to prior authorizations and record-keeping, are handled with meticulous care and strict adherence to federal law.
AND, as a full-stack marketing company, we provide plenty of space to grow. We offer countless ancillary services, such as content creation and email management, all delivered with the same professionalism, creativity, and strict HIPAA compliance that you(will) have come to expect from your administrative support.
How to Make Us Your Next Patient Care Coordinator
Getting started with your Patient Care Coordinator couldn't be easier! We designed our process to be simple, flexible, and completely stress-free—because you have enough on your plate.
Based on our chat, we’ll help you set a realistic budget and clear, measurable goals. We'll define the scope of work, whether it’s EHR management, client scheduling, following up with an insurance appeal, or just returning phone calls,so you know exactly what to expect before we begin.
1. The Relief Call
Simply book your free, no-pressure chat today! This isn't a sales pitch; it's a conversation. We'll listen closely to what's currently stressing you out (and forcing you to work on the weekends) and identify exactly where a dedicated PCC can provide immediate relief.
2. A Well-Laid Plan
Based on our chat, we’ll help you set a realistic budget and clear, measurable goals. We'll define the scope of work, whether it’s EHR management, client scheduling, following up with an insurance appeal, or just returning phone calls,so you know exactly what to expect before we begin.
3. Smooth Integration
Once your plan is set, we get straight to work. Our team integrates seamlessly into your existing workflow (we've done this before!) allowing you to immediately start focusing on the bigger picture for your business, not the tiny tasks.
Patient Care Coordinator Packages
We understand that administrative needs fluctuate based on patient volume and growth. That's why we offer transparent, flexible pricing that puts you in complete control. Please choose the packages that best suit your current needs.
Additional hourly bundles can be offered upon request.
Virtual Receptionist Plans
These plans include daily (Monday-Friday) voicemail and email checks, as well as handling any/all administrative tasks for the practice. They do NOT include billing tasks.
10 hours per month
$300
20 hours per month
$600
40 hours per month
$1,200
Virtual Billing Specialist Plans
These plans include daily (Monday-Friday) copay checks, payment follow-ups, claim submissions, and monthly and weekly reconciliations. This does not include client communications for anything other than billing & payment.
10 hours per month
$350
20 hours per month
$650
Total Package
This plan includes client-facing services like scheduling, billing support, lead follow-up, and customer services. As well as claim submission and all other necessary billing. It does not include automation, CRM setup, and/or marketing support.
20 hours per month (Solo Practices Only)
$750
40 hours per month
$1,500
Ready to ditch the administrative stress and gain a dedicated expert?
Your time is too valuable to spend on prior authorizations and endless scheduling. Get secured, specialized help today.
The Clever Promise
- No Contracts.
- No Hassle.
- Invoices are sent every 2 weeks for all work rendered during those 2 weeks.
- There are NO contracts.
- There are NO monthly minimums or fees to get started.
- You are free to pause or terminate services at any time.
- Did we mention we don't require a contract?
Not Ready to Get Started?
No worries! Sign up for Clever Communications, and we'll stay in touch, and you might even save some money when you're ready to get started!
